Return Policy
Non-Sale Merchandise
To receive a full refund, you must submit your return request within 7 days of delivery. Each returned item will incur a $10 restocking fee, and only one return request per order number is allowed. Initial shipping costs are non-refundable, but we will cover the return shipping cost.
The returned item condition must be:
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Unworn
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Unmarked
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Unwashed
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Unscented
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Clean (no deodorant, perfume, or makeup stains)
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Free of rips, pulls, or tears
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All tags attached
Items that are not returned in their original condition will not be accepted. Customers may either pick them up in-store or have them shipped back, but return shipping costs will be the customer’s responsibility.
Category-Specific Returns
Please note the following return rules for specific merchandise categories:
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Hosiery and Legwear: Only unopened items in undamaged packaging with tags can be returned.
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Hats and Hair Accessories: All hats and hair accessories are final sale.
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Bodywear: All bodywear is final sale.
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Belts, Pouches, Evening Bags, and Related Accessories: All of these items are final sale.
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Shoes and Slides: All of these items are final sale.
Sale Merchandise
All sale items are final sale and cannot be exchanged, returned, or refunded.
Exchanges
We do not offer exchanges. To exchange an item, please return your original purchase and place a new order.
Return Policy - International
All requirements from the United States return, as stated above, apply. Out-of-country orders must be returned at the customer's expense. Returns must be shipped with a return signature and all duties.
How to Start Return
To start a return, click “Start A Return” at the bottom of our website. Provide your order number and email address. Include your original receipt or packing slip in the return package.
Please allow 7–14 days from when we receive your return for processing. Refunds will be issued to the original method of payment.